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.unit{color:var(--text-secondary);font-size:16px;font-weight:400}.breakdown-title{text-transform:uppercase;letter-spacing:.1em;color:var(--text-muted);margin-bottom:var(--spacing-md);font-size:12px;font-weight:600}.breakdown-header{text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);font-size:11px;font-weight:600}.breakdown-location{font-size:14px;font-weight:500}.breakdown-value{text-align:right;font-size:14px}.gauge-container{padding:var(--spacing-xl)0;flex-direction:column;align-items:center;display:flex}.gauge-svg{width:200px;height:120px}.gauge-track{fill:none;stroke:var(--gauge-track);stroke-width:12px;stroke-linecap:round}.gauge-fill{fill:none;stroke:var(--gauge-fill);stroke-width:12px;stroke-linecap:round;transition:stroke-dashoffset .5s}.gauge-value{letter-spacing:-.03em;margin-top:-90px;font-size:72px;font-weight:600;position:relative}.gauge-label{align-items:center;gap:var(--spacing-xs);margin-top:var(--spacing-sm);color:var(--text-secondary);font-size:14px;display:flex}.status-dot{width:6px;height:6px;margin-left:var(--spacing-xs);border-radius:50%;display:inline-block}.status-dot.good{background:var(--accent-green)}.status-dot.warning{background:var(--accent-pink)}.status-dot.neutral{background:var(--text-muted)}.tier-badge{border-radius:4px;padding:2px 8px;font-size:11px;font-weight:500;display:inline-block}.tier-badge.high{color:var(--accent-green);background:var(--accent-green-dim)}.tier-badge.average{color:var(--text-secondary);background:var(--card-bg-elevated)}.tier-badge.struggling{color:var(--accent-pink);background:var(--accent-pink-dim)}.outcome-badge{text-transform:uppercase;letter-spacing:.02em;border-radius:4px;padding:4px 10px;font-size:11px;font-weight:600;display:inline-block}.outcome-badge.booked{color:var(--accent-green);background:var(--accent-green-dim)}.outcome-badge.request-not-booked{color:var(--accent-orange);background:var(--accent-orange-dim)}.outcome-badge.info-only{color:var(--accent-blue);background:var(--accent-blue-dim)}.outcome-badge.spam{color:var(--text-muted);background:var(--card-bg-elevated)}.outcome-badge.not-connected{color:var(--accent-pink);background:var(--accent-pink-dim)}.outcome-badge.cancellation{color:#f59e0b;background:#f59e0b26}.outcome-badge.billing-payment{color:#8b5cf6;background:#8b5cf626}.outcome-badge.rescheduling{color:#06b6d4;background:#06b6d426}.outcome-badge.insurance{color:#10b981;background:#10b98126}.outcome-badge.existing-patient{color:#6366f1;background:#6366f126}.outcome-badge.disconnected{color:#ef4444;background:#ef444426}.outcome-badge.on-hold{color:#f97316;background:#f9731626}.outcome-badge.other{color:var(--text-secondary);background:var(--card-bg-elevated)}.trend-up{color:var(--accent-green)}.trend-down{color:var(--accent-pink)}.trend-neutral{color:var(--text-secondary)}.sort-icon{vertical-align:middle;opacity:.3;width:12px;height:12px;margin-left:4px;transition:opacity .2s;display:inline-block}.sort-icon:after{content:"↕";font-size:10px}.sort-icon.asc:after{content:"↑"}.sort-icon.desc:after{content:"↓"}.sort-icon.asc,.sort-icon.desc{opacity:1;color:var(--accent-blue)}.agent-table{border-collapse:collapse;width:100%}.agent-table th,.agent-table td{padding:var(--spacing-md)var(--spacing-sm);text-align:left}.agent-table th{text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);border-bottom:1px solid var(--card-border);font-size:11px;font-weight:600}.agent-table td{border-bottom:1px solid var(--card-border);font-size:14px}.agent-table tr:last-child td{border-bottom:none}.opportunity-table{border-collapse:collapse;width:100%}.opportunity-table th,.opportunity-table td{padding:var(--spacing-md)var(--spacing-sm);text-align:left;vertical-align:top}.opportunity-table th{text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);border-bottom:1px solid var(--card-border);font-size:11px;font-weight:600}.opportunity-table td{border-bottom:1px solid var(--card-border);font-size:14px}.opportunity-table tr:last-child td{border-bottom:none}.opportunity-summary{color:var(--text-muted);font-size:13px;font-style:italic;line-height:1.4}.call-log-table-container{max-height:600px;overflow-y:auto}.call-log-table{border-collapse:collapse;width:100%}.call-log-table th,.call-log-table td{padding:var(--spacing-md)var(--spacing-sm);text-align:left;vertical-align:top}.call-log-table th{background:var(--card-bg);text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);border-bottom:1px solid var(--card-border);z-index:10;font-size:11px;font-weight:600;position:sticky;top:0}.call-log-table th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none;transition:color .2s}.call-log-table th.sortable:hover{color:var(--text-primary)}.call-log-table td{border-bottom:1px solid var(--card-border);font-size:14px}.call-log-table tr:last-child td{border-bottom:none}.call-log-table tbody tr:hover{background:var(--card-bg-elevated)}.summary-cell{min-width:300px;max-width:400px}.summary-content{max-height:60px;color:var(--text-secondary);padding-right:var(--spacing-xs);font-size:13px;line-height:1.5;overflow-y:auto}.expand-btn{justify-content:center;align-items:center;gap:var(--spacing-sm);width:100%;padding:var(--spacing-md);margin-top:var(--spacing-md);background:var(--card-bg-elevated);border:1px solid var(--card-border);border-radius:var(--radius-md);color:var(--text-secondary);cursor:pointer;font-size:13px;font-weight:500;transition:all .2s;display:flex}.expand-btn:hover{background:var(--card-border);color:var(--text-primary)}.icon-btn{border:1px solid var(--card-border);border-radius:var(--radius-sm);width:32px;height:32px;color:var(--text-secondary);cursor:pointer;background:0 0;justify-content:center;align-items:center;padding:0;transition:all .2s;display:flex}.icon-btn:hover{background:var(--card-bg-elevated);color:var(--text-primary);border-color:var(--text-muted)}.filter-dropdown-btn{align-items:center;gap:var(--spacing-xs);padding:var(--spacing-sm)var(--spacing-md);background:var(--card-bg-elevated);border:1px solid var(--card-border);border-radius:var(--radius-sm);color:var(--text-secondary);cursor:pointer;font-size:13px;font-weight:500;transition:all .2s;display:flex}.filter-dropdown-btn:hover{background:var(--card-border);color:var(--text-primary)}.filter-dropdown{margin-top:var(--spacing-xs);background:var(--card-bg-elevated);border:1px solid var(--card-border);border-radius:var(--radius-md);z-index:100;flex-direction:column;min-width:200px;max-height:300px;display:flex;position:absolute;top:100%;right:0;overflow:hidden;box-shadow:0 8px 24px #0003}.dark .filter-dropdown{box-shadow:0 8px 24px #0006}.filter-dropdown-header{padding:var(--spacing-sm)var(--spacing-md);border-bottom:1px solid var(--card-border);text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);justify-content:space-between;align-items:center;font-size:12px;font-weight:600;display:flex}.filter-dropdown-list{padding:var(--spacing-sm)0;flex:1;max-height:180px;overflow-y:auto}.filter-dropdown-item{align-items:center;gap:var(--spacing-sm);padding:var(--spacing-sm)var(--spacing-md);cursor:pointer;transition:background .2s;display:flex}.filter-dropdown-item:hover{background:var(--card-border)}.filter-dropdown-actions{gap:var(--spacing-md);padding:var(--spacing-sm)var(--spacing-md);border-top:1px solid var(--card-border);display:flex}@keyframes spin{to{transform:rotate(360deg)}}.loading-spinner{border:3px solid var(--card-border);border-top-color:var(--accent-blue);border-radius:50%;width:40px;height:40px;animation:1s linear infinite spin}.scrollbar-thin{scrollbar-width:thin;scrollbar-color:var(--card-border)transparent}.scrollbar-thin::-webkit-scrollbar{width:6px;height:6px}.scrollbar-thin::-webkit-scrollbar-track{background:0 0}.scrollbar-thin::-webkit-scrollbar-thumb{background-color:var(--card-border);border-radius:3px}.scrollbar-thin::-webkit-scrollbar-thumb:hover{background-color:var(--text-muted)}.call-actions{gap:var(--spacing-xs);justify-content:center;display:flex}.action-btn{border:1px solid var(--card-border);border-radius:var(--radius-sm);width:28px;height:28px;color:var(--text-secondary);cursor:pointer;background:0 0;justify-content:center;align-items:center;padding:0;transition:all .2s;display:flex}.action-btn:hover:not(.disabled){background:var(--card-bg-elevated);color:var(--accent-blue);border-color:var(--accent-blue)}.action-btn.disabled{opacity:.3;cursor:not-allowed}.modal-backdrop{z-index:1000;padding:var(--spacing-lg);background:#0009;justify-content:center;align-items:center;animation:.2s fadeIn;display:flex;position:fixed;inset:0}.dark .modal-backdrop{background:#000c}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal-container{background:var(--card-bg);border-radius:var(--radius-lg);flex-direction:column;width:100%;max-width:700px;max-height:85vh;animation:.2s slideUp;display:flex}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.modal-header{padding:var(--spacing-lg);border-bottom:1px solid var(--card-border);justify-content:space-between;align-items:center;display:flex}.modal-title{color:var(--text-primary);font-size:18px;font-weight:600}.modal-close-btn{border-radius:var(--radius-sm);width:32px;height:32px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;justify-content:center;align-items:center;padding:0;transition:all .2s;display:flex}.modal-close-btn:hover{background:var(--card-bg-elevated);color:var(--text-primary)}.modal-info{padding:var(--spacing-md)var(--spacing-lg);background:var(--card-bg-elevated);gap:var(--spacing-md)var(--spacing-xl);flex-wrap:wrap;display:flex}.modal-info-row{align-items:center;gap:var(--spacing-sm);font-size:13px;display:flex}.modal-info-label{color:var(--text-muted);font-weight:500}.modal-content{padding:var(--spacing-lg);flex:1;min-height:200px;max-height:400px;overflow-y:auto}.transcript-lines{gap:var(--spacing-md);flex-direction:column;display:flex}.transcript-line{gap:var(--spacing-xs);flex-direction:column;display:flex}.transcript-line.caller{padding-left:var(--spacing-md);border-left:2px solid var(--accent-pink)}.transcript-line.agent{padding-left:var(--spacing-md);border-left:2px solid var(--accent-green)}.transcript-header{align-items:center;gap:var(--spacing-sm);display:flex}.transcript-timestamp{font-size:11px;font-family:var(--font-mono);color:var(--text-muted)}.transcript-speaker{text-transform:uppercase;letter-spacing:.02em;color:var(--text-secondary);font-size:12px;font-weight:600}.transcript-text{color:var(--text-primary);font-size:14px;line-height:1.5}.transcript-empty{text-align:center;padding:var(--spacing-xl);color:var(--text-muted)}.transcript-summary{margin-top:var(--spacing-lg);padding:var(--spacing-md);background:var(--card-bg-elevated);border-radius:var(--radius-md);text-align:left}.transcript-summary-label{text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);margin-bottom:var(--spacing-sm);font-size:11px;font-weight:600;display:block}.transcript-summary p{color:var(--text-secondary);font-size:14px;line-height:1.5}.modal-footer{align-items:center;gap:var(--spacing-md);padding:var(--spacing-md)var(--spacing-lg);border-top:1px solid var(--card-border);background:var(--card-bg-elevated);border-radius:0 0 var(--radius-lg)var(--radius-lg);display:flex}.audio-link-btn{align-items:center;gap:var(--spacing-sm);padding:var(--spacing-sm)var(--spacing-md);background:var(--accent-blue-dim);border:1px solid var(--accent-blue);border-radius:var(--radius-sm);color:var(--accent-blue);cursor:pointer;font-size:13px;font-weight:500;transition:all .2s;display:flex}.audio-link-btn:hover{background:var(--accent-blue);color:var(--text-primary)}.audio-link-note{color:var(--text-muted);font-size:12px;font-style:italic}.text-right{text-align:right}.text-center{text-align:center}.hidden{display:none!important}@property --tw-space-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-space-x-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-duration{syntax:"*";inherits:false}@property --tw-scale-x{syntax:"*";inherits:false;initial-value:1}@property --tw-scale-y{syntax:"*";inherits:false;initial-value:1}@property --tw-scale-z{syntax:"*";inherits:false;initial-value:1}@keyframes pulse{50%{opacity:.5}}@keyframes bounce{0%,to{animation-timing-function:cubic-bezier(.8,0,1,1);transform:translateY(-25%)}50%{animation-timing-function:cubic-bezier(0,0,.2,1);transform:none}}